Privacy Policy and Consent to Processing of Personal Data


1. Introduction

At Storytellers Films, owned and operated by Dmitry Zheleznyy, we are committed to protecting your privacy and ensuring the confidentiality of your personal data in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This policy outlines how we collect, use, and share personal data when you engage with our services and submit information via our webform.By submitting the webform, you provide consent to the processing of your personal data as detailed below. Your data will only be used in accordance with this policy, and you may withdraw consent at any time.

2. Personal Data Collected

When you engage with Storytellers Films through our webform, emails, WhatsApp messages, SMS, or phone calls, we collect the following information:

  • Full name
  • Contact information (email address, phone number)
  • Wedding details (e.g., event date, venue, preferences)
  • Additional information voluntarily provided by you

3. Purpose of Data Processing

The personal data you provide may be used for the following purposes:

  • Service Communication: To contact you regarding your wedding videography and photography inquiries and bookings.
  • Marketing and Promotions: To send marketing communications, including promotional offers, service updates, and discounts via email, WhatsApp, SMS, or phone calls.
  • Market Research: To conduct surveys or other research to enhance our services and improve customer satisfaction.
  • Analytics: For internal analytics to track business performance, identify trends, and tailor marketing strategies.

4. Consent for Marketing Communications

By submitting your personal information, you agree to receive promotional messages from Storytellers Films. You also consent to our use of your data for direct marketing, which includes:

  • Email Campaigns: Periodic updates on our services, special offers, and personalized content based on your interests.
  • WhatsApp/SMS Communications: Messages to inform you of relevant deals, updates, or service reminders.
  • Phone Calls: Follow-up calls to provide information about our services and promotions.

You also acknowledge that we may share limited personal data with trusted third-party service providers (such as email or messaging platforms) for the sole purpose of executing marketing communications. These providers are bound by strict confidentiality and privacy obligations.

5. Data Retention and Security

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. Even if you do not proceed with a booking, your information may be retained for future promotional outreach, unless you request deletion.We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, by consenting, you acknowledge that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

In compliance with PIPEDA, you have the following rights regarding your personal data:

  • Withdraw Consent: You may withdraw your consent for marketing communications at any time by contacting us at [inquiries.storytellers@gmail.com] or following the unsubscribe instructions in our emails.
  • Access and Correction: You can request access to or corrections of your personal data by contacting us.
  • Data Deletion: You may request the deletion of your personal data, subject to our legal obligations to retain certain records for reporting or auditing purposes.

7. Limiting Liability

Storytellers Films is committed to handling your personal data in accordance with the highest standards of privacy and transparency. However, by consenting to this policy, you agree that:

  • You have voluntarily submitted your data for the purposes outlined above.
  • Storytellers Films will not be held liable for any third-party breach or unauthorized access to your data, provided we have taken reasonable steps to protect it.
  • We are not responsible for any actions taken based on marketing communications that comply with the terms of this policy.

8. Third-Party Services

We may employ third-party services, such as email marketing platforms or customer management tools, to process your data. These services are only provided with the personal data necessary for their function and are required to comply with privacy laws, ensuring they protect your data.

9. Updates to this Policy

We may update this policy as necessary to reflect changes in the law or our business practices. You will be notified of any material changes, and by continuing to interact with us, you accept the revised policy.

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